Le’ Spa by Ryana – Terms & Conditions
Last Updated: January 2025
Website: https://lespabyryana.com
Welcome to Le’ Spa by Ryana. By accessing or using our website, booking an appointment, or communicating with us in any way, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Le’ Spa by Ryana (“we,” “our,” “us”) provides beauty, wellness, and spa services as described on our website or communicated during booking. These Terms apply to all website visitors, clients, and anyone who engages with our services.
If you do not agree to these Terms, please discontinue use of our website and services.
2. Appointments & Cancellations
2.1 Booking
Appointments may be booked through our website, by phone, through text message, or in person.
2.2 Cancellations & No-Shows
We ask that you provide at least 24 hours’ notice for cancellations or rescheduling.
Failure to do so may result in cancellation fees or forfeiture of deposits, depending on the service booked.
Repeated no-shows may result in refusal of future appointments.
3. Refunds & Payments
Payments are due at the time of service unless stated otherwise.
3.1 Refund Policy
Because spa services involve time, preparation, and professional expertise:
All service sales are final.
Retail product returns may be accepted if unopened and returned within 7 days (at our discretion).
Deposits or prepayments may be non-refundable depending on the service.
4. Service Eligibility & Client Responsibilities
4.1 Health Conditions
Clients are responsible for informing us of any:
Allergies
Medical conditions
Skin sensitivities
Recent procedures (injectables, peels, waxing, etc.)
We reserve the right to decline service if we believe it may be unsafe for the client.
4.2 Age Requirements
Services for minors may require parental consent. Some treatments are limited to clients 18+ depending on state regulations.
5. Gift Cards, Promotions & Packages
Gift cards, promotional credits, and discounts:
Are non-refundable
Cannot be redeemed for cash
May not be combined with other offers unless stated
Must be used before their expiration date
We reserve the right to modify or discontinue promotions at any time.
6. Website Use
By using our website, you agree not to:
Attempt to access restricted areas
Copy or misuse website content
Upload harmful or malicious code
Engage in fraud or deceptive activity
All content on our website—including text, logos, designs, and images—is the property of Le’ Spa by Ryana and may not be used without permission.
7. SMS Messaging Terms (A2P Compliant)
By submitting your phone number on our website or contacting us by phone/text, you consent to receive SMS messages from Le’ Spa by Ryana, including:
Appointment reminders
Scheduling updates
Missed call text-backs
Responses to your inquiries
Occasional promotional messages (with opt-in)
Message & data rates may apply.
Message frequency varies.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
We do not sell or share your phone number with third-party marketers.
8. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.
9. Liability Waiver
By booking and receiving services from Le’ Spa by Ryana, you acknowledge that spa treatments involve inherent risks, and you agree that:
You assume full responsibility for your choices and health disclosures
Results may vary based on individual factors
Le’ Spa by Ryana is not liable for adverse reactions caused by withheld information, allergies, pre-existing conditions, or failure to follow aftercare instructions
10. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of the updated terms.
11. Contact Information
If you have questions, concerns, or requests regarding these Terms, please contact us:
Le’ Spa by Ryana
Website: https://lespabyryana.com
Phone: (402) 580-3968
Email: lespabyryana@gmail.com