Website Address: https://lespabyryana.com
Information We Collect
When you visit our website or interact with our forms, we may collect:
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Information you provide (such as your name, email, phone number, and comments)
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Your IP address and browser information (for security and spam prevention)
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Usage data related to how you interact with our site or messages
If you leave a comment, we collect the information shown in the comment form. We may also send an anonymized version of your email address to the Gravatar service to check if you use it. Their privacy policy is at https://automattic.com/privacy/.
If you upload images, avoid uploading images that include location data (EXIF GPS), as visitors may be able to download and extract that data.
Cookies
We use cookies to improve your experience on our website. For example:
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If you leave a comment, you may choose to save your name, email, and website in cookies for future use.
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When you log in, we set cookies to remember your login and display preferences.
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Temporary cookies are used to verify browser capabilities and do not store personal data.
You can disable cookies in your browser settings at any time.
Embedded Content
Pages on this site may include content from other websites (videos, images, articles, etc.).
This embedded content behaves the same way as if you visited the external website directly, which may collect data or track your interaction.
How We Use Your Information
We use the information you provide to:
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Deliver requested services
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Respond to inquiries or comments
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Improve website functionality
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Prevent spam and abuse
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Send SMS/MMS messages when you opt in
A2P Messaging Disclosure
By submitting a form on our website or providing your phone number, you may receive text messages from Le’ Spa by Ryana for:
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Appointment confirmations and follow-ups
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Responses to your inquiries
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Missed-call text-back messages
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Promotional or informational messages (only with your consent)
Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by replying STOP.
For help, reply HELP.
We do not sell or share your phone number with third-party marketers.
Who We Share Your Data With
We only share your data when necessary to provide services, such as:
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Automated spam-detection systems
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Email or messaging providers (for appointment reminders, confirmations, or support messages)
If you request a password reset, your IP address may be included in the reset email for security purposes.
How Long We Retain Your Data
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Comments and their metadata are kept indefinitely so we can recognize and approve follow-up comments.
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If you create an account, we store the personal information in your profile. You can edit or delete your information at any time (except your username).
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Website administrators can access and edit this data as needed.
Your Data Rights
If you have an account or have left comments, you may request:
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A copy of the personal data we hold about you
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That we delete your personal data
This does not include data we must retain for legal, security, or business requirements.
To request deletion or access, contact us through our website.
Where Your Data Is Sent
Visitor comments may be screened through automated spam-detection services.
Form submissions may be processed through secure third-party tools used for scheduling, SMS messaging, or web chat.